American Airlines Takes Aim At Line Cutters With New Nationwide Boarding Technology
Jumping the line is one of the absolute most frustrating human actions, especially at airports. For some people, it can trigger uncontrollable rage. Cutting the line is not just a sign of selfishness but also a sign of disrespect to everyone who has been waiting patiently. One of the most common examples of line cutting occurs at the airport boarding gate, with everyone eager to get on the plane.
Instead of standing in line and fighting with your fellow passengers on who came first or trying to zap through to the front unnoticed, American Airlines has come to the rescue with a new boarding technology that completely prevents anyone from cutting the line. In an attempt to say goodbye to boarding lice and the unnecessary frustration that comes with it, passengers can now wait patiently for their turn without even having to queue up. How does this technology work? That will all be discussed below, as well as the psychological impact the new digital system has on passengers.
How does the digital boarding system work?
Finding a digital solution to an age-old problem sounds like travelers' prayers have finally been answered! The greatness of this technology lies in its simplicity as it actually comes down to organizing when passengers will board based on their boarding pass. Passengers are notified when it is their turn to board, preventing them from lining up, causing congestion, or the chaos of trying to jump the line. It also beeps to alert the gate attendant if someone tries to scan their boarding pass before their designated group has been called.
The organized line is possible as a result of a digital boarding system where passengers are notified when it is their turn to board. The overhead announcement will call the boarding zones, informing passengers which group is currently boarding and sometimes even which row, allowing them to prepare for their turn. The system is a way to make sure that each group gets on the plane in a sequential order based on their boarding pass. It also helps to keep order in busy airport times, which is why American Airlines expanded this technology to 100 airports prior to one of the busiest travel seasons of all: Thanksgiving. As a result, this reduces confusion, queuing, standing for long periods, and, of course, line-cutting problems.
Psychological benefits on passengers
Knowing that there is an order, you will be notified, and that there is no crowd, traffic, or chaos can ease the anxiety, stress, and frustration that comes with the boarding process. By reducing anxiety, passengers can focus on looking forward to their trip without anything disrupting their travel experience and ensure that even during busy and heavy traffic periods, there is a digital system in place that is fair. No more fighting with "gate lice" — or being called one, for that matter.
This digital system creates a friendlier, respectful, and fair experience for all while limiting any inconveniences or struggles between passengers. This system not only helps solve a well-known gate issue but also creates harmony, reduces stress, and ensures the well-being of passengers. No more line cutting, no more fights, and only happy faces waiting for their turn. If you're not tech-savvy or do not have access to your phone, don't worry, as your boarding group will still be announced on the overhead speakers even if you don't get a notification.