Why Do Airports Have Stores That Sell Luggage And Who Is Buying It?

Airports might seem like the last place you'd need a luggage store — after all, you're already there with your bags in tow, right? But we've all walked by those stores in the airport hawking all sorts of travel gear, including suitcases. Some of us have even wondered what kind of business these shops might be doing.

First off, airport luggage stores are great for travelers who find themselves in a pinch. For example, your suitcase handle might break, or a wheel might get stuck while you're making your way to your gate. With a convenient one-stop shop for luggage available, you can easily replace your bag without the hassle of having to struggle with it until you arrive at your destination. Also, while it may not be super common for an airline to lose your luggage, it does happen sometimes, and you may need a stand-in bag in the meantime.

For those who haven't read our guide to packing light, being able to buy luggage at the airport is great for anyone who overpacked and needs extra room (or for those who need additional space for souvenirs or duty-free hauls). Buying a new bag from the airport may even be cheaper than paying an overweight fee at the check-in counter. From globetrotting business professionals to vacationers with overpacked carry-ons, these stores are around to solve problems quickly. They're a safety net for travelers facing packing crises, helping to keep the journey as smooth as possible, especially when a suitcase isn't cooperating.

There are lots of sneaky ways airports trick you into spending money, and as with anything else you buy in the airport, luggage will likely be more expensive than ordering online or purchasing a set at a department store. However, airports cater to time-strapped travelers, many of whom are willing to pay a premium for convenience. Some travelers also like a little retail therapy on the concourse before boarding their flight. Since most of us tend to save up spending money for trips, it's more likely that someone will decide to splurge on a new bag while travel is on their mind.

Frequent flyers and business travelers are another key customer base for airport luggage shops. They might spot a sleek new carry-on and decide to upgrade or notice an ultra-lightweight option that promises to make their travels easier. These buyers are often more concerned with quality and convenience rather than cost, making them prime customers.

Most luggage stores will get rid of your old bag for you, making upgrading your bags as simple as a quick swap. Ultimately, while luggage stores at airports might seem like an oddity, they actually make a lot of sense for travelers who are forgetful, unprepared, opportunistic shoppers, or just dealing with a damaged bag.