The Frustrating Cause Behind Airport's Latest Travel Problem: Luggage Rage
It's no shock to say that flying can be stressful. If you're unlucky, there can be delays, cancellations, loud passengers, uncomfortable seats, and turbulence to contend with. Increasingly, though, a new stressor is plaguing our vacations in the form of outrageous airline baggage policies and steep luggage fees. This has motivated many fliers to travel with just one carry-on bag to avoid paying for a checked bag. However, if that plan doesn't pan out, luggage rage can ensue.
The concept of luggage rage has taken off since it was featured in an Elliott Report article, and the phenomenon is just what it sounds like. When passengers don't get their way and are forced to downsize their luggage or pay a hefty fee, they become filled with rage. This can prompt full-blown meltdowns in the middle of the airport.
Maybe you, too, have experienced a bout of luggage rage — we're all human, after all. As disagreements over luggage rules continue, expect to see more people arguing with gate agents, tossing their items out of their bags, and snapping the wheels off their suitcases in a fit of anger.
How to keep your cool when facing strict airline luggage rules
Air travel can make just about anyone fly off the handle, especially when it comes to restrictive baggage rules. Still, there are ways to ward off luggage rage so it doesn't ruin your trip. First, research the airline's rules carefully when booking your flights to ensure its baggage allowance meets your needs. Be wary of budget airlines in particular, which tend to charge extra for carry-on bags and even some personal items brought on the plane. Depending on your airline and the options available for your fare, you may want to pay for a checked bag upon booking your flight instead of leaving it up to chance. Generally, it's cheaper to reserve a checked bag in advance rather than paying for it at the gate.
If you're committed to only bringing a carry-on to save money, make sure you choose an airline that offers free carry-on luggage, and measure your bag (including all handles and wheels!) to confirm it meets the dimension requirements. You should also always weigh your bags before getting to the airport to avoid surprise fees. For extra peace of mind, use the sizers provided at the airport before boarding. You can often find them near the check-in counters and at the gates.
If you disagree with gate attendants who claim your bag doesn't abide by the rules, remain calm. Refusing to comply could result in you getting bumped from your flight. Take photos of your luggage in the sizer, and pay the fee requested. After your flight, contact the airline to request a refund. If the carrier doesn't resolve the problem, file a consumer complaint with the Department of Transportation.